SHIPPING
Shipping Policy
Free Shipping Across Australia
We offer free shipping on all orders within Australia. There is no minimum purchase required, and you can enjoy delivery with no additional costs directly to your address.
Shipping Options
In addition to free shipping, we also offer a shipping with insurance option for added security on your purchase. With this option, you ensure your order is covered in case of damage or loss during transport. To choose this option, simply select it at checkout.
Free Shipping
Free shipping is available for all orders within Australia. Delivery will be made within the estimated timeframe, depending on your location.
Shipping with Insurance
If you prefer more security for your order, you can opt for the shipping with insurance. The cost of shipping with insurance will be calculated at checkout, based on the weight and destination of your order. This option ensures that your order will be protected during transport, offering coverage in case of loss or damage.
Delivery Times
Delivery times vary depending on your location, generally between 5 to 10 business days for most areas in Australia. The shipping with insurance option may have a slightly longer processing time, but we guarantee that your order will be handled with the utmost care.
Order Tracking
All orders, both with free shipping and with insurance, will have a tracking number sent via email as soon as your order is dispatched. You will be able to track the progress of your delivery directly on the postal or courier service website.
Important
The shipping fees for insured orders may vary depending on the destination and the value of the order.
If you have any questions regarding the shipping process or need more information about shipping options, please contact us via email at Support@celenna.com.
Note:
*Remember that once the purchase is completed, our team will contact you through the provided email and phone number to send you the tracking information for your order. If you encounter any other issues, feel free to reach out to our team.*